For police, fire or ambulance assistance in emergencies, call 000. (For TTY call 106)
Call 1300 60 60 32
If you are in danger, call 000. (For TTY call 106)
To access family violence support services call the 24/7 SafeSteps family violence response line on 1800 015 188.
To access the Men’s Referral Service call 1300 766 491
For 24/7 support, call the national counselling helpline 1800 RESPECT or 1800 737 732. Sexual Assault Crisis Line (SACL) on 1800 806 292. SACL operates between 5pm weeknights through to 9am the next day and throughout weekends and public holidays.
To report child abuse, call 1300 664 977. After hours call 13 12 78.
If you are experiencing homelessness or are at risk of homelessness, call 1800 825 955.
Flood, Storm and Earthquake Emergencies
For assistance call the SES on 132 500.
In the event of a power outage, contact your electricity distributor. Your distributor can be identified by typing in your address at delwp.vic.gov.au/energy/electricity/electricity-distributors. Contact details for the distributors can also be found on this page.
For gas supply faults, contact your gas distributor. In Alphington, Fairfield, Northcote, Thornbury and Preston the distributor is Envestra, whose fault line is 1800 676 300.
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